Jonele Matthews

Jonele Matthews serves as a Private Client Account Executive, providing dedicated support across all stages of the client relationship. She plays a key role in the daily servicing of high-net-worth personal insurance programs, ensuring each client interaction is met with responsiveness, professionalism, and care.

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With experience in onboarding, policy administration, and renewal coordination, Jonele works closely with both clients and senior team members to ensure insurance portfolios are managed with precision and attention to detail. Her client-first mindset and collaborative approach help deliver the high-touch service experience that defines the PRMS team.

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Jonele also supports the quoting and placement of new business, helping to guide prospective clients through a smooth and informed onboarding process. Her ability to manage complex details while maintaining clear communication has made her a trusted partner to both clients and colleagues.

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Jonele is a Certified Personal Risk Insurance Advisor, CPRIA which is a professional designation offered by the Private Risk Management Association (PRMA), specifically designed for insurance professionals who work with high-net-worth and ultra-high-net-worth clients. It is a well-respected designation within the private client insurance industry and demonstrates a high level of expertise and commitment to the field.