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Contact Information

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Team Celia

Service or coverage questions, policy changes, claims or quotes for new purchases or exposures.

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Auto Changes

New vehicle purchases, Auto ID Cards or any auto related coverages or changes.

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Support

Policy documents, proof of insurance, billing inquiries or payments.

Mortgage Updates

Mortgagee or lender changes, proof of insurance, mortgage clause updates.

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Claims

File a new claim, obtain claim details or to discuss a claim scenario further.

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Celia Santana

President & Chief Executive Officer . Complex issues, of if you have a high-priority concern.

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Meet Your Private Client Account Associate:

Maura Murphy

Maura Murphy
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Maura Murphy serves as a Private Client Account Associate and Marketing Coordinator, where she plays a dynamic role in both client service and marketing strategy. With a strong focus on auto insurance, Maura helps high-net-worth individuals and families navigate the complexities of personal lines coverage with clarity and care.

In her client service role, Maura supports the development and maintenance of customized insurance programs, delivering attentive, detail-oriented support across all aspects of the client experience. She is particularly skilled in the nuances of auto coverage, helping clients ensure their policies are aligned with their needs and lifestyles.

On the marketing side, Maura leads key initiatives including digital content creation, brand messaging, client communications, and outreach campaigns. Her work enhances the firm’s visibility and reinforces its commitment to exceptional service.

Maura is currently pursuing the Chartered Private Risk and Insurance Advisor (CPRIA) designation through the Private Risk Management Association (PRMA), further demonstrating her commitment to professional growth and specialized knowledge in the high-net-worth space. She holds a degree from Fordham University.

917.262.5232

HOURS OF OPERATION

MONDAY - FRIDAY 8:30 - 5:00  

SOCIAL

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  • YouTube
  • Twitter

ADDRESS

6 EAST 43RD STREET, 10TH FLOOR

NEW YORK, NY 10017

EMAIL

CONTACTUS@THEPRMSPROMISE.COM

OUR PARTNERS

Cincinnati Insurance
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Chubb Insurance
Chubb Cornerstone Agent
WAX Insurance
Lloyds of London
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HOURS OF OPERATION:

Mon - Fri: 8:30am - 5:00pm   ​​

 
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LOCATIONS:

6 East 43rd Street
10th Floor
New York, NY 10017
 
Nantucket, Massachusetts
South Orange, New Jersey

CONTACT:

ContactUs@thePRMSpromise.com
byHerSide@thePRMSpromise.com

Tel: 917.262.5200

Fax: 917.262.5209
Personal Risk Management Solutions Orchid
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