COVID-19

There is an abundance of information circulating related to COVID19.  To help you navigate through it, we have designated this page for any information we come across such as news articles, press releases from our carriers, common questions we have been encountering, etc.  We hope the information we provide is helpful to you.  Of course, we are happy to answer any specific questions you have.


Carrier Billing Updates:

In some cases, our carriers are offering extensions on insurance premium due dates and postponing cancellations due to nonpayment. Each carrier has a varying practice in place. Click here for specific details from some of our Carriers.


Adjustments for Private Client Group Auto Policyholders:

4/24/20: AIG Private Client Group is providing adjustments for its automobile policyholders in response to the impact of COVID-19 on certain driving patterns.


Chubb PRS Announces Premium Credit for U.S. Auto Policy Holders:

4/13/20: Announces Premium Credit for U.S. Auto Policyholders to Reflect Changing Driving Habits Due to the COVID-19 Pandemic. Savings for U.S. personal auto clients to average $110 per vehicle.


Special Refund for PURE Automobile Policyholders:

4/13/20: A note from Ross Buchmueller, President & CEO of PURE: As our country pulls together to fight the spread of COVID-19, I am writing to share our evolving approach to serving our members and partner brokers. I want to specifically address the movement to refund a portion of automobile premiums for a period of time when the amount of driving has been dramatically reduced.


Cincinnati Insurance: Stay-at-Home Personal Auto Credit

4/13/20: Cincinnati Insurance and Cincinnati Casualty personal lines auto policyholders will receive a 15% credit per policy on your April and May premiums – pending regulatory approval. No action is required on your part to receive this discount.


PURE Insurance: Response to COVID-19

4/3/20: In response to COVID-19, we want to remind you that PURE is here to serve you and assure you that all member services are still being delivered.


Chubb Commits $10 Million to Pandemic Relief Efforts Globally; Company Pledges No COVID-19 Layoffs

4/5/20: Chubb announced that it is committing $10 million to pandemic relief efforts globally.  The support will go to people and programs providing emergency frontline services and for assistance to the most financially vulnerable members of the community who have been impacted the hardest by the pandemic.


AIG Travel Guard: Frequently Asked Questions regarding Coronavirus and Travel Insurance

3/31/20: AIG Travel is closely monitoring the COVID-19, and its potential impact on travel.  Please note that due to the World Health Organization (WHO) announcement declaring COVID-19 a pandemic, that as of, at the latest, March 11, 2020, COVID-19 is a foreseen event and certain coverages will not apply. Please read the details here .


Chubb Travel Insurance: Notice to Policy Holders

4/8/20: This Important Notice is not your policy and does not modify the terms of your policy. Please read your policy carefully to determine what is and what is not covered.


Department of Financial Services: Coronavirus Information for Consumers and Small Businesses

  • Deferrals of Insurance Premium Payments
  • Questions About the Federal CARES Act
  • Guidance on Essential Businesses
  • Questions and Complaints

COVID-19 pandemic: Tips to remain ‘sane and safe’ during social distancing

Maintaining a routine, helping others and taking time to focus on self-care are among the tips one Ball State University professor is sharing to help people stay “sane and safe” while practicing social distancing during the COVID-19 pandemic.


Cincinnati Insurance: Beware of COVID-19 cyber scams and fraud.

Scammers love to exploit fear, and there’s plenty of that around right now with the COVID-19 threat. The most recent round of fake emails play off pandemic fears and promote false information. Federal agencies, including the Cybersecurity and Infrastructure Security Agency, Federal Trade Commission and the FBI, are encouraging individuals to remain vigilant for scams related to COVID-19.


Tips for Creating a Safe and Healthy Home Office:

Whether you work from home full-time or just occasionally, a welcoming, well-lit, ergonomic home office can help keep you healthy, happy, and productive. On the other hand, a poorly equipped and designed workspace can lead to accidents and injuries. These tips can help you create a safe, healthy environment when you need to work remotely.

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