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Contact Information

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Team Celia

Service or coverage questions, policy changes, claims or quotes for new purchases or exposures.

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Auto Changes

New vehicle purchases, Auto ID Cards or any auto related coverages or changes.

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Support

Policy documents, proof of insurance, billing inquiries or payments.

Mortgage Updates

Mortgagee or lender changes, proof of insurance, mortgage clause updates.

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Claims

File a new claim, obtain claim details or to discuss a claim scenario further.

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Celia Santana

President & Chief Executive Officer . Complex issues, of if you have a high-priority concern.

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Meet Your Private Client Account Associate:

Christa Alraei

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Christa Alraei serves as a Private Client Account Associate, bringing a comprehensive and client-focused approach to managing high-net-worth personal insurance programs. She is involved in all aspects of client servicing, including new business, policy management and account renewals.

Christa plays an integral role in supporting senior team members with the servicing of ultra-high-net-worth (UHNW) accounts, ensuring that every client receives the highest level of attention, accuracy, and care. Her collaborative spirit and commitment to excellence help deliver a seamless and personalized experience for even the most complex insurance portfolios.

She is currently pursuing the Chartered Private Risk and Insurance Advisor (CPRIA) designation through the Private Risk Management Association (PRMA) and holds a degree from Brooklyn College.

Christa’s professionalism, attention to detail, and dedication to client service make her a valued contributor to the Private Client Services team.

917.262.5218

HOURS OF OPERATION

MONDAY - FRIDAY 8:30 - 5:00  

SOCIAL

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ADDRESS

6 EAST 43RD STREET, 10TH FLOOR

NEW YORK, NY 10017

EMAIL

CONTACTUS@THEPRMSPROMISE.COM

OUR PARTNERS

Cincinnati Insurance
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Chubb Insurance
Chubb Cornerstone Agent
WAX Insurance
Lloyds of London
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HOURS OF OPERATION:

Mon - Fri: 8:30am - 5:00pm   ​​

 
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LOCATIONS:

6 East 43rd Street
10th Floor
New York, NY 10017
 
Nantucket, Massachusetts
South Orange, New Jersey

CONTACT:

ContactUs@thePRMSpromise.com
byHerSide@thePRMSpromise.com

Tel: 917.262.5200

Fax: 917.262.5209
Personal Risk Management Solutions Orchid
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