
Contact Information
Team Cerity
Service or coverage questions, policy changes, claims or quotes for new purchases or exposures.
Auto Changes
New vehicle purchases, Auto ID Cards or any auto related coverages or changes.
Support
Policy documents, proof of insurance, billing inquiries or payments.
Mortgage Updates
Mortgagee or lender changes, proof of insurance, mortgage clause updates.
Claims
File a new claim, obtain claim details or to discuss a claim scenario further.
Celia Santana
President & Chief Executive Officer . Complex issues, of if you have a high-priority concern.

Meet Your Senior Account Executive:
Malena Huerres


Malena Huerres serves as a Senior Account Executive and specializes in building and managing comprehensive insurance programs for successful individuals and families, with a focus on delivering strategic, personalized solutions that evolve with her clients’ needs.
Malena is known for her thoughtful, proactive approach and her ability to simplify complex insurance structures. She plays a key role in all aspects of the client experience—from onboarding and portfolio analysis to renewals. Her strength lies in translating nuanced risk exposures into clear, customized coverage strategies that offer peace of mind and long-term protection.
A trusted advocate, Malena collaborates closely with clients, carrier partners, and advisors to ensure a seamless, high-touch service experience. Her dedication to service, attention to detail, and deep product knowledge have earned her a strong reputation in the industry.
Malena is a Certified Personal Risk Insurance Advisor, CPRIA which is a professional designation offered by the Private Risk Management Association (PRMA), specifically designed for insurance professionals who work with HNW clients. It is a well-respected designation within the private client insurance industry and demonstrates a high level of expertise and commitment to the field.
917.262.5218

Meet Your Private Client Account Executive:
Christa Alraei
_edited.jpg)
Christa Alraei serves as a Private Client Account Executive, bringing a comprehensive and client-focused approach to managing high-net-worth personal insurance programs. She is involved in all aspects of client servicing, including new business, policy management and account renewals.
Christa plays an integral role in supporting senior team members with the servicing of ultra-high-net-worth (UHNW) accounts, ensuring that every client receives the highest level of attention, accuracy, and care. Her collaborative spirit and commitment to excellence help deliver a seamless and personalized experience for even the most complex insurance portfolios.
She is currently pursuing the Chartered Private Risk and Insurance Advisor (CPRIA) designation through the Private Risk Management Association (PRMA) and holds a degree from Brooklyn College.
Christa’s professionalism, attention to detail, and dedication to client service make her a valued contributor to the Private Client Services team.